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Account Privacy

By default, we only use your information for TeamCraze's marketing platform, we do not share information with any external platforms without the consent of the customer.

Support Specialist

The team supports 24/7 customer issues related to products and delivery.

Return & Refund

Return and refund policies are always guaranteed by TeamCraze. We want our customers to have a great buying experience.


Find Answers Quickly

TeamCraze’s customer support team will respond to customer emails within 24 hours of receiving the request.

The customer’s purchase invoice will be emailed and on the product.

100% refund guaranteed if you cancel your order within 6 hours of placing your order.
If your order is in production, you can get up to 70% refund.
If you received a damaged product, you can get a 100% refund or get a free new order the same price.
For other issues, we can refund up to 25% of the order value depending on your case.

You can use a discount code when making a purchase. Some discount codes will not be applied to products that are on sale or with free shipping.